At Duvall Advanced Family Eyecare, the health and safety of our patients and employees is our top concern. Based on the recommendations from the CDC to postpone routine eye and dental care, as of 4PM on March 17th, 2020 we will be officially closed to regular office hours.
Dr Low will be checking office voicemail at 425-788-2990 and email correspondence to firstname.lastname@example.org once per day for non emergent issues over the next few days or weeks and return calls as she can. We do not want our patients to neglect their eye care needs so please let us know if you need a medication refill or are running low on your contact lens supply and Dr Low will attempt to make arrangements.
Dr Low is highly trained to diagnose and treat urgent eye conditions. If you are having any of the following symptoms, please call our office to leave a message on the general mailbox for a call back within 24 hours or utilize the emergency line prompts for a call back more quickly.
· Loss of Vision
· Flashes of light in your vision
· Increase or change in floaters
· Burning or Stinging
· Discharge or redness
· Eye pain, especially when moving eye
· Unequal Pupil Size
· Double Vision
· Lesions or Sores on the Eyelid or around the Eye
· Increased Light Sensitivity
· Foreign Body Sensation
· Injury or Trauma to the Eye
· Scratch to the Eye
· New or Severe Headaches
Dr Low is available to help you avoid exposure to infected and ill patients in a medical clinic, urgent care, or ER so please let us do what we do best to manage your eye specific needs in our office. Dr Low will continue to provide this service as long as she is healthy and able to do so.
At this time we have no specific date to reopen and we will update our website (https://www.duvalleye.com/ ), Facebook (https://www.facebook.com/DuvallEye/) and Instagram (https://www.instagram.com/duvalleye/) once a date is determined.
Please stay safe and healthy and we look forward to seeing you once things return to normal.