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Home » Our Eyecare Services » Quality Eye Glasses and Lenses » Lens, Frame and Satisfaction Warranty

Lens, Frame and Satisfaction Warranty

Duvall Advanced Family Eyecare strives to offer only the best quality frames and lenses and offers an upgraded warranty program at no extra cost to you.

Purchase Satisfaction Warranty: We proudly offer an unconditional 60-day satisfaction warranty on all of your initial purchases. Our licensed Opticians are highly trained in helping you select the right lens and frame combination, but we understand that sometimes a re-style is needed. How you look, feel, and see while wearing your glasses is important to us. Re-styling during this period is not subject to additional fees beyond product upgrades. Your purchase is guaranteed for the first 60 days to help assure your complete satisfaction.

Extended Frame Warranty: All of the ophthalmic frames we offer come with a full 2-year warranty against manufacturer defects. They are not warranted against loss or abuse. We will use our discretion when determining whether the manufacturer will merit warranty coverage and the manufacturer will be the final judge. Warranted frames are not subject to exchange fees.

Lens Warranty: All of our quality ophthalmic lenses come with a 1-year warranty against defects and scratches at no extra charge.

Extended Lens Warranty: All of our anti-reflective coated lenses come with a full 2-year warranty against defects and scratches at no extra charge.

 

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We will be open the following Saturdays from 9 AM – 4 PM:
April 15
May 20, June 10, and July 15
Click the link on the page below to schedule an appointment